Need a little more help?
For Individuals: Proof of Identity, Passport, driver's license, Proof of residence (Not older than 3 months).
Click on Get Started on our website. Sign up with your email mobile number and set up a password. You will receive a confirmation message via email and mobile number.
On the mobile app, go to the transactions screen and click on the transaction. This will open the transaction details screen. If you are using the web platform, click on the transactions page, click on the transaction. This will open the transaction details window.
The payment amount for USD and EUR is up to 2,000,000 per transaction, for GBP up to 1,000,000 per transaction. In addition, the platform can set a transaction limit and a daily limit for each user in the Account Management section. In the mobile app, select the account, tap the "More" button at the bottom of the screen, and then tap "Account Management." In the web version of the platform, select the account and click on "Account Management."
Transfers are possible in EUR, GBP and USD.
In mobile app and website, you can download proof of payment in the details of the payment.
Please send your request to info@finvue.global to change your personal information like change of address, phone number, email address etc.
Tap the "Approvals" button at the bottom of the Accounts screen in the mobile app and on the sidebar in the web platform. The Approvals page will open as a result. Three filters are accessible on this screen: Status, Date, and Customer. The Order Details screen will open when you tap the order. The Approve and Reject buttons will appear on the screen if the user's role permits them to approve the order and they haven't done so yet. This screen also displays the list of approvers. Tap the Approve button to confirm the order. Tap the Reject button to cancel the order.
APP (Authorised Push Payment) fraud occurs when a fraudster convinces you to make a payment to them by pretending to be someone you trust—such as a bank, supplier, or friend.
The new rules require payment service providers to process reimbursement claims promptly after fraud has been confirmed. Although specific timeframes may vary, victims should expect a much faster resolution under the updated regulations.
The new APP fraud regulations primarily apply to UK-regulated payment service providers. However, for cross-border payments, the specifics may depend on the regulations of the countries involved and whether the banks or PSPs are part of the UK's financial framework.
